Part of the Automation and agents engine. Same ship, other working mode.
Whoever writes to you in DM gets an answer the next minute, at the hour when you sleep or you're out on the road. The question that breaks the pattern goes to a human, with the whole conversation next to it.
| Variant | What it looks like | From (EUR, VAT excluded) | Lead time | Good for | How hard to produce |
|---|---|---|---|---|---|
| Automatic replies in DMone account, one flow | the frequent questions get an answer, the rest go to a human | from 250 EUR | at the brief | the account that always gets the same questions | medium |
| WhatsApp automationthe same triage, another channel | automatic answers, message triage and handover to a human | from 250 EUR | at the brief | the customer who already has your number in their phone | medium |
| Automated bookings, with a calendarthe conversation ends in the agenda | the person picks the hour from your calendar, in the same conversation | from 250 EUR | at the brief | the clinic, the salon, the workshop with a full schedule | medium |
| Website chatbotit answers on the page | a chatbot trained on your services, connected to the calendar | from 333 EUR | at the brief | the person who reads the site before asking | hard |
| Deliverable | Quantity | Format | Delivery lead time |
|---|---|---|---|
| The DM reply flow | 1 | started on your account | at the brief |
| The reply texts, written by us | at the brief | text, with diacritics | at the brief |
| Comment replies, with a pointer into DM | included | on the posts you pick | at the brief |
| The handover to a human, with the written rule | included | a rule in the flow, written | at the brief |
| The conversation log | daily | by email or on Telegram | day after day |
| A revision round on texts | 1 | your corrections, in one message | at the brief |
| The accesses, on your accounts | 1 | you close them, whenever you want | on delivery |
The flow, the texts and the log stay yours, on your accounts.
The starting price is for one flow, on a single account. The exact figure gets set at the brief, after we count the questions that repeat at you and the tools the flow wires into.
Our packages are social media packages, and the automation comes into them as an extra. Their page opens along with the prices; until then you ask for the package on WhatsApp and say which extra you want. →| Step | What we do | What you give us | How long it takes | What the step produces |
|---|---|---|---|---|
| Brief | we read last month's messages and count what repeats | you give us the access to the company account | at the brief | the list of frequent questions, written |
| The rules | we write the flow: what it answers on its own, where it calls the human | you confirm the texts and their limits | at the brief | the flow approved, in writing |
| The launch | we wire the flow to the account, to the calendar and to the daily log | you wait, nothing else | at the brief | the flow started on your account |
| The test | we send test messages and read the log with you | you read one day of real conversations | at the brief | the texts corrected on real messages |
| Includes | Doesn't include | Extra, with price |
|---|---|---|
| One Instagram account | the second account, on the same flow | 250 EUR per extra account |
| The answers to the frequent questions | the sale carried end to end by a robot | at the brief, for your case |
| The handover to a human, with its rule | one of our people answering in your place | at the brief, for your case |
| One revision round on texts | rewriting the flow after approval | at the brief, per round |
| The connection to your calendar | the connection to the online store | at the brief, per tool |
Nothing long term: you pay for the flow once and it stays yours. The accesses sit on your accounts and you close them when you want, and you can change the reply texts anytime, yourself or with us.
It starts from 250 EUR per job, VAT excluded, for one flow on one account, with the texts written by us. You get the exact figure in writing in the offer, after the brief.
It answers the frequent questions, with the texts you approve. The conversation that breaks the pattern goes to a human, with everything written so far next to it, so the human continues, it doesn't start over.
One message with the questions that repeat, one confirmation of the texts and one day in which you read the real conversations. The rest stays with us, and after the launch you look into the log when you feel like it.
In DM you get the person who just saw your post. On the site comes the one who reads before asking, and that's where the chatbot works. Many companies start both, a month apart.
It runs on our server, wired to your account; if you want your own machine, we move it there. The keys sit in a vault separate from the code and never reach any log. On the phone, the WhatsApp automation works.
Message us on WhatsApp and tell us what people ask you in DM. We look together for 30 minutes, free, tell you what answers on its own and what stays with a human, then you get the offer for your case. You decide after reading it.
Message us on WhatsApp: 0775 579 706